Returns and Refunds

Returns & Refunds Policy

At Tiny Giggles Trend, we want you to be completely satisfied with your purchase! If you need to return an item, please review our policy below to ensure a smooth and hassle-free process.

Return Eligibility

  • Return Window: Returns must be requested within 30 days of receiving your order. 
  • Condition: Items must be unused, unwashed, and in their original packaging, with all tags attached.
  • Non-Returnable Items: For hygiene and safety reasons, certain items cannot be returned. These include items like pacifiers, and other personal care items.

How to Initiate a Return

  1. Contact Us: Email our Customer Support team at info@tinygigglestrend.com with your order number and reason for return.
  2. Receive Instructions: Our team will provide you with return instructions and a return shipping address.
  3. Ship the Item: Pack the item securely and ship it to us using a trackable shipping method. Customers are responsible for return shipping costs unless the item is damaged or defective.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery. Include a photo or video showing the issue, and we’ll work with you to offer a replacement or full refund, based on your preference and product availability.

Refund Process

  • Once we receive and inspect your return, we’ll notify you via email of the approval status.
  • Approved refunds will be processed to your original payment method within 5–7 business days. Please note that it may take additional time for the refund to reflect in your account, depending on your bank and any holidays.

Exchanges

To ensure you receive the correct item or size, we do not offer direct exchanges. Please initiate a return and place a new order for the item you wish to receive.

Contact Us

If you have any questions or need further assistance with a return, please contact our Customer Support team at info@tinygigglestrend.com or please speak to a member of our Live chat option.

Thank you for choosing Tiny Giggles Trend!